To facilitate the telecom users, PTA has launched Mobile App of Complaint Management System (CMS). The App has following features:
– Complaint registration against various services i.e. telecom services offered by service providers, mobile registration/ DIRBS, stolen mobile handset / IMEI related complaint, internet content related complaint, etc. – Tracking of complaint to view its status. – Feedback on the complaint. – History of complaints of individual user. – Consumer awareness on different issues.
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